AI and the Future of Jobs

TAM, Kar Yan

Professor Tam Kar Yan, Dean of HKUST Business School, was invited to deliver a keynote speech at the Aon Best Employer Hong Kong 2017 Award Ceremony & Learning Conference on 1 August. This annual conference, organized by the global human resources (HR) consulting company, Aon Hewitt, features the best employer’s research and people practice trends. Many leaders of best employers were invited to share their best HR practices.

Professor Tam introduced what Artificial Intelligence (AI) is, its driving forces and capabilities, and discussed how AI affects the labor market. AI will automate some jobs away, but at the same time create new jobs in different new areas throughout the economy. He predicted that the much-needed skills in 2020 will be problem-solving, critical thinking, people management and coordination abilities, as well as creativity.

Aon Hewitt is a global leader in HR consulting and focused on delivering data-driven insights to help organizations achieve sustainable performance.


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