About us

Welcome to the Department of Information Systems, Business Statistics and Operations Management (ISOM), a multi-disciplinary department consisting of 3 major areas of research: information systems (IS), operations management (OM), and statistics. Housed in the world-renowned HKUST Business School, the department seeks to provide innovative solutions to business problems that confront modern corporations in an ever-more globalized and digitally-connected economy.

Research

The faculty recruited from top universities all over the world, are experts in their areas of specialization. They serve as Senior Editors/Department Editors/Associate Editors on the editorial boards of the most prestigious IS, OM, and Statistics journals. One faculty is a Fellow of the Association for Information Systems (AIS) and three faculty are Fellows of the eminent Institute of Mathematical Statistics (IMS). The department is ranked among the Top 20 ISOM departments in the world and 2nd outside North America, based on publications in the most prestigious academic journals: Information Systems Research, MIS Quarterly, Management Science, and Operations Research (for 2014-2016).

Teaching

The department places great importance on teaching. Besides being great researchers, our faculty have won many teaching awards, including the Franklin Prize for Teaching Excellence, Best 10 lecturers award, and the Michael Gale Award for Distinguished Teaching. We believe that research and teaching go hand in hand. The results from our research are transferred to our students through constant updating of the curriculum. We provide our students with (1) the necessary technology and information management, and operations management skill sets, (2) foundational knowledge in all functional areas in a business, and (3) communications and leadership skills. Our graduates are in high demand by employers. The department offers two undergraduate programs: (a) BBA in Information Systems, (b) BBA in Operations Management; and (c) contributes to the interdisciplinary BSc in Risk Management and Business Intelligence (RMBI). Our faculty also teach courses for the MBA programs, MSc in IS Management (MScISM), MSc in Global Operations (MSGO), MSc in Business Analytics (MSBA) and PhD programs in IS, OM and Statistics.

Collaboration with Industry

Our faculty members share the view that academic theories have to be applicable to real-world situations in order to be relevant and useful. Therefore, they maintain close relationships with the industry and government agencies through consultancy projects. The department hosts the Tongyi Industrial Group Center for Electronic Commerce, the Center for Business Data Analysis, and co-hosts the Center for Marketing and Supply Chain Management. Through these centers, we work on practical projects in collaboration with industry partners.