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Xiaoquan (Michael) ZHANG
Associate Professor
Email: zhang@ust.hk

PhD. 2006 MIT, Management
M.Sc. 1999 Tsinghua University, Management
B.Eng. 1996 Tsinghua University, Computer Science
B.A. 1996 Tsinghua University, English

Personal Home Page (http://mikezhang.com)


ACADEMIC AND PROFESSIONAL EXPERIENCE
  • Associate Professor, The Hong Kong University of Science and Technology, 2013-present
  • Assistant Professor, The Hong Kong University of Science and Technology, 2006-2013
  • Associate Editor, Information Systems Research, 2011-present
  • Managing Editor, SSRN ISN Journal: eBusiness & eCommerce, 2004-present
  • Co-founder, MITBBS (http://mitbbs.com), 2002. (A Wall Street Journal Report on the online community.)
  • International Marketing Manager, Dayang Image, Co. Ltd., 1999-2000
  • Business Associate, China United Holdings Ltd., 1997-1999


RESEARCH INTERESTS

  • IT in Financial Markets: Internet stock trading strategy and market efficiency, managerial disclosure and social media;

  • Entrepreneurship and Innovation: economics of innovation, innovation incentives, financing of startup projects, IT enabled new ventures;

  • Online advertising: online word-of-mouth, search engine auctions;

  • Social media: big data, business analytics, business intelligence, incentives and biases, information environment for managers/investors;

  • Digital Products: pricing, piracy, innovation incentives


PUBLICATIONS

  • Wang, A., Zhang, X., and Hann, I., "Socially Nudged: A Quasi-Experimental Study of Friends' Social Influence in Online Product Ratings," Information Systems Research, forthcoming. 
    [Click Here for the Working Paper Version]
  • Zhang, X., and Zhang, L., "How Does the Internet Affect the Financial Market? An Equilibrium Model of Internet Facilitated Feedback Trading," MIS Quarterly, 39, 1, 2015, 17-38.
    [Click Here for the Working Paper Version]
  • Xu, S. X., and Zhang, X., "Impact of Wikipedia on Market Information Environment: Evidence on Management Disclosure and Investor Reaction," MIS Quarterly, 37, 4, 2013, 1043-1068 
    [Click Here for the Working Paper Version]
  • Malthouse, E. C., Haenlein, M., Skiera, B., Wege, E., and Zhang, X., "Managing Customer Relationships in the Social Media Era: Introducing the Social CRM House," Journal of Interactive Marketing, 27(4), 2013, 270-280 
    [Click Here for the Working Paper Version]
  • Zhang, X., and Wang, C., "Network Positions and Contributions to Online Public Goods: The Case of Chinese Wikipedia," Journal of Management Information Systems, 29, 2, 2012, 11-40
    [Click Here for the Working Paper Version]
  • Zhu, F., and Zhang, X., "Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics," Journal of Marketing, 74, 2, 2010, 133-148
    [Click Here for the Working Paper Version]
  • Dellarocas, C., Zhang, X., and Awad, N. F., "Exploring the Value of Online Product Reviews in Forecasting Sales: The Case of Motion Pictures," Journal of Interactive Marketing, 21, 4, 2007, 2-20. 
    (Journal of Interactive Marketing 2008 Best Paper Award.) 
    [Click Here for the Working Paper Version]
  • Brynjolfsson, E, and Zhang, X., "Innovation Incentives for Information Goods," Innovation Policy and the Economy eds. Adam B. Jaffe, Josh Lerner and Scott Stern, vol. 7, 2007


SELECTED CONFERENCE PRESENTATIONS

  • Feng, Y., Wang, A., and Zhang, X., "The Impacts of Informant and Friend Relationships on Online Opinion Sharing," International Conference on Information Systems (ICIS), Milan, Italy, December 2013
  • Xu, S., Yin, Z, Liu, A., and Zhang, X., "Do Social Media Attenuate Outsiders' Information Disadvantage? Evidence from Wikipedia and Insider Trading," ZEW Wikipedia Workshop, Mannheim, Germany, October 2013
  • Sun, M., Zhang, X., and Zhui, F, "To Belong or to Be Different? Evidence from a Large-Scale Field Experiment”, Marketing Science Conference, Istanbul, Turkey, July 2013
  • Chen, X., Wang, A., and Zhang, X., "All Online Friends Are Not Created Equal: Discovering Influence Structure in Online Social Networks," Marketing Science Conference, Istanbul, Turkey, July 2013
  • Sun, M., Zhang, X., and Zhui, F, "To Belong or to Be Different? Evidence from a Large-Scale Field Experiment," 7th Bi-annual Conference on the Economics of Intellectual Property, Software and the Internet, Toulouse, France, June 2013
  • Chen, X., Wang, A., and Zhang, X.,  "All Online Friends Are Not Created Equal: Discovering Influence Structure in Online Social Networks," 14th International Conference on E-Commerce (ICEC), Singapore, August 2012
  • Wang, A., and Zhang, X., "Network Centrality and Contributions to Online Public Good - The Case of Chinese Wikipedia," 45th Hawaiian Conference on System Sciences (HICSS), Maui, HI, USA, January 2012
  • Zhang, X., Hui, K.L. and Hou, L., "Peer-Induced Social Conformity -- Evidence from a Natural Field Experiment," Workshop on Information Systems and Economics (WISE), Shanghai, China, December 2011
  • Feng, Y., Wang, A., and Zhang, X., "Unpacking Social Influence in Online Ratings," Workshop on Information Systems and Economics (WISE), Shanghai, China, December 2011
  • Zhang, X., and Zhang, L., "Internet Facilitated Feedback Trading," 44th Hawaiian Conference on System Sciences (HICSS), Kauai, HI, USA, January 2011
  • Zhang, X., Wang, A., and Tam, K. Y., "Role Identity Salience and User Participation in Online Communities," International Conference on Information Systems (ICIS), St. Louis, USA, December 2010
  • Wang, A., Zhang, X., and Hann, I., "Social Bias in Online Product Ratings," Workshop on Information Systems and Economics (WISE), St. Louis, USA, December 2010
  • Zhang, X., Wang, A., and Tam, K. Y.,  "Social-Role Identity Salience and User Participation in Social Networks," Summer Workshop on Industrial Organization and Management Strategy (IOMS), Shanghai, China, August 2010
  • Zhang, X., and Brynjolfsson, E., "Producer Innovation Incentives and Revenue Distribution of Bundled Products,", Workshop on Digital Business Models, Paris, France, June 2010
  • Zhang, X., Wang, A., and Tam, K. Y.,  "Social-Role Identity Salience and User Participation in Social Networks," 14th Pacific Asia Conference on Information Systems (PACIS), Taipei, Taiwan, July 2010
  • Wang, A., and Zhang, X., "Crowding In or Crowding Out? Informational and Normative Social Influence in Online Communities," 4th China Summer Workshop on Information Management (CSWIM), Wuhan, Hu Bei, China, June 2010 (Workshop Best Paper Award)
  • Zhang, X., and Xu, S., "Information Environment and Management Disclosure: How Social Media Play a Different Role Than Traditional Media," Proceedings of the 30th International Conference on Information Systems (ICIS), Phoenix, AZ, December 2009 (Conference Best Paper Nominee)
  • Dellarocas, C., and Zhang, X., "The Lord of the Ratings: How a Movie's Fate is Influenced by Reviews," Proceedings of the 27th International Conference on Information Systems (ICIS), Milwaukee, WI, December 2006
  • Zhu, F., and Zhang, X., "The Influence of Online Consumer Reviews on the Demand for Experience Goods: The Case of Video Games," Proceedings of the 27th International Conference on Information Systems (ICIS), Milwaukee, WI, December 2006
  • Zhang, X., and Zhu, F., "Intrinsic Motivation of Open Content Contributions: The Case of Wikipedia," (Workshop on Information Systems and Economics (WISE), Chicago, IL, December 2006
  • Zhang, X., and Feng, J., "Price Cycles in Online Advertising Auctions," Proceedings of the 26th International Conference on Information Systems (ICIS), Las Vegas, NV, December 2005
  • Zhang, X., and Feng, J., “Price Cycles in Online Advertising Auctions - A Theoretical Study" INFORMS Annual Meeting, San Francisco, CA, November 2005
  • Zhang, X., Dellarocas, C., and Awad, N., "Estimating Word-of-Mouth for Movies: The Impact of Online Movie Reviews on Box Office Performance", Workshop on Information Systems and Economics (WISE), College Park, MD, December 2004
  • Dellarocas, C., Awad, N., and  Zhang, X., "Is Online Word of Mouth a Complement or Substitute to Traditional Means of Consumer Conversion", Workshop on Information Systems and Economics (WISE), College Park, MD, December 2004
  • Zhang, X., Dellarocas, C. and Awad, Neveen., "Exploring the Value of Online Reviews to Organizations: Implications for Revenue Forecasting and Planning", Proceedings of the 25th International Conference on Information Systems (ICIS), Washington DC, December 2004
  • Zhang, X., and Brynjolfsson, E., "Slicing the Gordian Knot: A Novel Mechanism for Providing Innovation Incentives for Digital Goods", Proceedings of the 25th International Conference on Information Systems (ICIS), Washington DC, December 2004


SERVICE ACTIVITIES WITHIN COLLEGE AND PROFESSION

  • Managing Editor for Ecommerce Research Forum (SSRN - ISN: eBusiness & eCommerce)
  • Associate Editor, Information Systems Research; Production and Operations Management (POM); Electronic Commerce Research and Applications (ECRA); ICIS 2008-2013
  • Conference Co-Chair, CSWIM 2011
  • Program Committee, CSWIM 2007-2013; ICEC 2008-2013
  • Track Chair, PACIS 2010;
  • Reviewer, Management Information Systems Quarterly; Information Systems Research; Journal of MIS; Management Science; Marketing Science; Journal of Marketing; Journal of Marketing Research; Journal of Interactive Marketing; Operations Research; Production and Operations Management; European Journal of Operational Research; Journal of Institutional Economics; Games and Economic Behavior; The Economic Journal; Electronic Markets; NSF; Decision Supoprt Systems; ICIS; AMCIS ; ACM EC.


HONORS

  • Best Paper Award, MIS Quarterly (2014)
  • Hong Kong Research Grant Council - GRF Research Grant (2013/14)
  • NET Institute Summer Research Support (2012)
  • Franklin Prize of Teaching Excellence, First Runner-up (2012)
  • Weilun Fellow, College of Fellows of HKUST, (2010/11-)
  • Hong Kong Research Grant Council - RPC Research Grant (2010/11)
  • Best Paper Award, Summer China Workshop of Information Management (CSWIM, 2010)
  • Hong Kong Research Grant Council - GRF Research Grant, (2009/10)
  • Franklin Prize for Teaching Excellence (2009)
  • ICIS Best Paper Nominee (2009)
  • Hong Kong General Research Fund (GRF) Grant (2009)
  • Best Paper Award, Journal of Interactive Marketing (2008)
  • NET Institute Summer Research Support (2008)
  • Hong Kong Competitive Earmarked Research Grant (CERG, 2007)
  • Hong Kong RGC Direct Allocation Grant (2006)
  • SAS Fellowship, research grant by SAS (2006)
  • INFORMS Marketing Science Doctoral Consortium Fellow (2005)
  • ICIS (International Conference on Information Systems) Doctoral Consortium Fellow (2004)
  • 4th Annual eBRC Doctoral Award, international competition sponsored by SAP Inc. and the eBusiness Research Center at Pennsylvania State University (2004)
  • DuWayne Peterson Fellowship, MIT (2001,2003,2005)
  • Sloan Doctoral Fellowship, MIT Sloan School (2000-2004)


PROFESSIONAL ASSOCIATION MEMBERSHIPS

  • AIS, AEA, AFA, INFORMS, AAAI